Kérastase Diagnosis E-learning

KÉRASTASE DIAGNOSIS E-LEARNING

Master the signature 3-step diagnosis to deliver a bespoke luxury experience for every client.

Level: Foundation
Investment: FREE

Who is the ideal student?

• Stylists new to the Kérastase brand
• Professionals wanting to elevate their consultation skills
• Salon staff seeking a refresh on luxury diagnostic techniques

Course Description: Unlock the secret to professional prescription with the Kérastase Diagnosis e-learning. This essential module guides you through our signature 3-step diagnosis process, ensuring you are fully equipped to perform an in-depth consultation. Learn to accurately identify hair and scalp needs to provide a bespoke professional recommendation that defines the Kérastase luxury experience.

Learning Objectives: To master the professional 3-step diagnosis framework and conduct high-level consultations that drive client satisfaction and retail success.

Skills Covered:

• The 3-Step Framework: Look, Touch, and Talk
• Scalp & Fiber Analysis: Identifying primary and secondary concerns
• Bespoke Prescription: Tailoring the Kérastase routine to the individual
• Communication: Building trust through expert diagnostic advice

Your Instructor: Kérastase Education Team
Global leaders in luxury haircare science and professional excellence.

Learning Style: 10-Minute E-Learning
Pre-requisites: None
Certification: No